Mon.-Fri., 8:00 a.m. - 8:00 p.m. ET
Group Insurance Members
800-423-2765Mon.-Thurs., 8:00 a.m. - 8:00 p.m. ET
Fri. 8:00 a.m. - 6:00 p.m. ET
Annuity Account Owners
800-654-5088Mon.-Fri., 8:00 a.m. - 5:00 p.m. ET
Life Insurance Policy Owners
For policies with the following sequences, dial:Mon.-Fri., 8:00 a.m. - 6:00 p.m. ET
"9" + 5 digits
"5" + 6 digits
"64", "66" or "68" + 7 digits
"N", "P", "R" or "W" + 8 digits
"M" or "T" + 7 digits
For policies originally issued by Sovereign, dial:
800-662-6142
Mon.-Fri., 8:00 a.m. - 5:00 p.m. ET
For all other policies, dial: 800-487-1485
Mon.-Fri., 8:00 a.m. - 6:00 p.m. ET
Retirement Plan Sponsors, Consultants or TPAs
800-648-6424Mon.-Fri., 8:00 a.m. - 8:00 p.m. ET
Group Insurance Benefit Administrators or Brokers
866-360-0683Mon.-Thurs., 8:00 a.m. - 8:00 p.m. ET
Fri. 8:00 a.m. - 6:00 p.m. ET
Mon.-Fri., 8:00 a.m. - 5:00 p.m. ET