Leave of Absence Resources for Employees
We offer a holistic approach to Leave, blending responsive digital tools and on-call advocates to help employees feel empowered and in control of their claim.
An Advocate for Every Employee
When your employee files a Leave or Disability claim, they are connected to the right support right from the start. Our integrated model helps keep the Claims process simple and efficient while giving your employees the resources they need to recover swiftly and safely:
- Clinical Intake with a Customer Care Nurse
Your ill or injured employee’s first point of contact is with a nurse who conducts an in-depth interview to capture a comprehensive understanding of their medical condition and treatment to expedite complex claims and resource referrals.
- Absence Advocate
Employees are given a single point of contact for Leave and Disability who will proactively reach out to guide them through the process and connect them to additional resources to aid their recovery.
- Support for Better Outcomes
Medical, Behavioral and Vocational Case Managers help employees return to work safely, swiftly and effectively. Our Return-to-Work support has helped employees safely return to work 5 days sooner than originally estimated by their physician. 1
Ability Assist ®2
An Employee Assistance Program that provides professional counseling for employees and their immediate family for financial, legal and emotional work-life challenges.
Health Champion SM2
Assistance to help your employee navigate and understand health care options, benefits and costs.
Empowering Your Workforce
By outsourcing your Absence Management program with us, your employees will have access to robust digital tools to start and manage their claim with ease:
- Start a Leave & Disability Claim
- Upload & View Documents
- Review Status Updates & Receive Text Alerts
- Click to Chat
- Schedule a Call with their Analyst
- Forecast Leave & Check Balances
- Report Intermittent Time Off
- Manage Payments
- Report Return-to-Work Date
